Knowledge management systems address the management of organizational knowledge and facilitate the creation, communication and application of this knowledge towards achieving greater efficiencies, increased productivity and a competitive advantage. It is not conventional information processing, just as knowledge is not just information. METRIC, Inc. has focused its efforts in Knowledge Management on supporting the entire knowledge lifecycle, which includes acquisition, indexing, storage, analysis and dissemination. The METRIC team developed the Active Knowledge Management (AcKME) architecture, an extensible and open Knowledge Management architecture that overcomes the problems seen in most existing commercial systems. The AcKME system has the ability to analyze data and information, generate queries regarding relevance and performance, and create and disseminate knowledge to stakeholders and decision makers. The AcKME environment is flexible and may be specialized to any knowledge management domain. METRIC has developed approaches to the utilization of custom, knowledge management systems for applications in: Legislative and Regulatory Issues Management Document Management Human Resource Management Complex Systems Maintenance and Management Health Information and Resource Management